With over 29 years of service to magicians throughout the world, we have 100's of letters and emails praising our excellent service and products.
Below are just a few from customers around the globe.
I have purchased a number of your products, all of which are excellent. But what really distinguishes them is the clarity of your explanations - simply the best in the magic community.
I just wanted to send you a quick email to let you know that I received my Triception coin set. The mail delivery was very fast! I received it Monday morning at 8 A.M. I was shocked at how fast it came!
I also want to say that it is Beautiful! I am very impressed! I can not put it down. I love it.
This is a tremendous value and there is so much that can be done with this. No more rubber bands! I will get a lot of use out of this set. I am so glad that I did my research first and made the right choice.
Thanks so much mark. In the past I have always ordered your products from Penguin, but after this great experience, I will be ordering them directly from your website.
Please keep up the excellent work.
Merry Christmas and thanks again. I am very happy.
you will always get my support as JBMAGIC has always released top notch magic and anything you recommend is great.
ps. IT's about time you released another DVD of the stuff you use when working. I have both REAL WORLD & DECADE( both which are excellent) and i am sure you will have more good stuff in your head.
just to say a big thank you , its saturday morning and my boss reel has just arrived in the post!!! And thank you also for the bonus trick, very kind of you.
Received order yesterday 7th March. Thank you for a first class service and another thank you for the free gift. Tried flash already... really brilliant.
5 STAR SERVICE
I purchased a Color-Lema and Die-Lema this week upon requesting customization. Mark's customer service and willingness to meet my needs were unmatched. The quality and craftsmanship of this product is tremendous. Thank you! Shaun Moss
Just had to email you to let you know how pleased I am with what you have done for me.
The quality and the service you provide is second to none!
Many Thanks for now
over the past few weeks I think I\'ve bought about 85% of your effects and must say your stuff is amazing.
A lot of thought has been put into it and they are easy to do leaving me to be able to relax and enjoy performing.
Keep it up, I can wait for your future effects. And most of all superior customer service. It\'s refreshing to deal with you.
Thanks, David Phillips
Having bought several of your (less expensive) items over the years, this has been my first experience ordering from your U.S. website – and I started off with a bang, getting the power pack combo, Hung Drawn and Quartered, and now the CFWM set. I have to say that your service is great, and the items are super! I can’t wait to integrate them into my shows. Thanks so much for putting out quality magic that is useable and so well done. And the extra things like the JOL coin purses and the Swadling DVDs mean a lot.
I look forward to ordering more in the future. Take care,
I just wanted to let you know that I received the CFWM set in the mail today. The coins are beautifully made and exactly what I wanted. THANK YOU!
I must say, your customer service is excellent. I have dealt with other dealer in regards to returns and I have been burned in the past. You replied to my emails in a matter of minutes. You exchanged my old set with no question asked and you got me exactly what I wanted. I have never heard any magician complain about anything in regards to your company or you as a person. I truly wish all magic retailers were just like you. Great customer service, real world effects, and a perfect gentleman to boot.
just a note to say thank you for my order received today, I am well pleased with my coin, its always a pleasure to deal with JBMagic a dealer I know I can trust.
Kind regards, Terry Drudge.
Hello Mark, having had a chance to play with both the triception coin set and the morgan dollars with the expanded shell, i just wanted to let you know how great i think both of the sets are! The triception coin routine where the final coin ends up under their own watch is an absolute killer! Ive tried it a few times now when i work and the reactions that the routine gets are fantastic, it is such visual magic, which happens in their hands. As for the Morgan dollar coin set with shell the coins are beautiful, they are exactly what i was looking for they are completly silent and the shell fits perfectly. It really is the best quality coin set i have used. Thanks for being so helpful and telling me about the various sets as well.
All the best Douglas Tilston
Just wanted to let you know I got my order today....Future Zone and Personal FX. Once again, I love the products. You never disappoint! Although I am a bit angry. I watched the end of the Personal FX dvd that showed the JB Magic Elite Line. I want just about all of them, along with more from your regular line of products. Die-Lema looks amazing. So you do have a long term customer in me. Oh, also, thank you for the free "Snap Shot" dvd. I have not opened it yet, but again, thanks for the gift.
Just a quick note to thank you for the prompt delivery of my order. I only ordered on Friday and it arrived here in the UK from the USA first thing on Wednesday morning. I also noticed that the postage you had to pay was twice the amount I was charged for P&P.
Many thanks for your excellent service, its a pity other suppliers aren't as efficient as you.
First, I want to thank you for your outstanding service. You are by far the fastest supplier of magic effects! My last order - for Solo, Blink, 21, and Hung, Drawn, & Quartered - was placed on Thursday, 19 Aug 2010 and all items were in my hot little hands on Saturday, 21 Aug 2010! No one does better than that! I am not certain how you do it but please keep it up!
My question, hopefully a simple one: On the Sympathetic Matchboxes DVD you show a bonus routine that requires two non-gaffed matchboxes that match the gaffed ones. I have not been able to find these anywhere, even searching the web. Do you know if and where these are available?
By now I must have purchased at least a dozen of your products and that is just over the last two or three months. One of these days I will gather together the funds to get one or more of your really special effects; Come Fly With Me is on the top of my list!
Thank you again Mark for your ingenious magic effects and your unsurpassed service.
Ridley Park, PA
got the coin, I love it! thanks for your time and trouble.
I love the miracle chip flipper thanks again and keep up the great work.
I used the clock with friends today (not magicians) and it received a terrific reaction. This is a magnificent and prop, and it is a bargain for what it delivers. Actually that is true for all your stuff.
The E-Case is also terrific. I can\'t wait to perform it at the office on Monday!
Thanks Glen Weissenberger
Mark - you are awesome and a joy to work with.
All the best!
The props arrived in great shape, already using the pro x and word in a million. Great job, I will use you again soon.
Just wanted to let you know I received the replacement flipper coin today and it is beautiful! I can\'t tell you how nice it is to have someone replace a product without question. You wouldn\'t believe the number of times I\'ve gotten into it with magic shops only to have them give me a $10 credit or free shipping on my next order, when all I wanted was the original item working like I was promised it would. You are the best and I will definitely be a loyal customer of yours from now on!
Thanks for taking the time to do this Mark. Again - great stuff. I really love the A Word in a Million -it a WOW
I have been playing with my Ultimate Powerpack. I love it. Easy to use and the effects that can be done with this are great! I recommend it highly! Thanks Mark!
Just got back from Magic Live, you are the "Best Magic Pitchman" ever. That being said, can I get a Double Deception set made up of Morgan dollars.
Mark I purchased the Die-Lema from you and performed for over 50 kids. I have the kids take turns turning the Die cover it up and have them count from one to six. I tell them that based on their voice and I contact I can predict the number on the Die they chose. This is by far one of the best items I have ever purchased.
I am really enjoying this set of coins. I cant wait till you put out a hopping halves set. I\'m looking forward to picking up some of the Morgan dollar gaffs as well. Good luck and Thanks again
Thanks for letting me know. I just wanted to let you know how much I love the stuff that you put out. I met you at Midwest Magic and bought "Come Fly with Me" and so far I am having a great time with it. Keep up the good work!
Thank you for all your help!! Again, it was a pleasure speaking with you!!
Always Joy Peterson
I received my Morgan dollar version of double deception, this has to be one of the greatest coin effects EVER. Brilliant service
Mark My items arrived today as promised, so nice to deal with a real pro.
I love ALL your stuff and doing business with you is great. Keep up the good work.
Mark, just a line to say I met you at Magiclive in Las Vegas. You have to be the greatest salesman of all time. I bought nearly ever item and they are great. I look forward to seeing you again somewhere down the road. I will buy you a warm pint.
Now that I\'ve had a few days to assess and perform with the Canadian Silver Dollars that you had Bob Swadling machine for me, I want thank you and congratulate Bob for the SUPERB CRAFTSMANSHIP – they are BEAUTIFUL and work like a charm.
As you know, I was a bit concerned that they might be too big and heavy for Double Deception, but I find in performance that they are magnificent. The larger size, combined with the shine of sterling silver, really enhances the effect.
The Expanded Shell and all the other gimmicked coins are tops.
Gordon Precious Canada
I received my "Double Deception" set yesterday. WOW! These coins are incredible. My next order will be "The Power Pack". Looks amazing. Can it be done constantly during a "walk around" event? Thank, Kenny.
Received my items yesterday, awesome service thanks so much. I hope that you and your family have a blessed Christmas season!
I appreciate the quick response and your professional attitude.
Your work in the field is outstanding.
Keep up the good work.